乐动体育官方网站Jean Sisneros still remembers the first time she heard of Metro Community Provider Network (MCPN), nearly 12 years ago.
As a low-income parent, her own healthcare was not something she was accustomed to prioritizing between managing her children and job. But when she was invited to attend a , she decided to check it out. There, Jean learned she had uncontrolled diabetes. Symptoms that she had been experiencing like excessive thirst and fatigue began making sense. After she received a grant for further testing at Tri-County Health Department, she was referred to MCPN to meet with a primary care provider who would help her learn how to manage the disease.
乐动体育官方网站“I had never heard of MCPN,” she laughed. Jean didn’t know about Community Health Centers, or that there were opportunities to receive affordable healthcare services and treatments, even without insurance.
Over the next decade, Jean had no idea how much her and her family’s lives were about to change since that first visit to Englewood Health Center. Jean began making lifestyle changes, taking medication, and attending educational classes through MCPN. She made sure not to miss appointments, learned how to inject herself with insulin, and began making healthier choices.
“Even though we loved her homemade food, we would experiment and realize we could change it,” Jean’s daughter, Jennifer, explained. “We added more greens to things… using what she learned education-wise, to make it healthier, but something that we still enjoyed.”
乐动体育官方网站Jennifer shared her relief that her mother has been able to enjoy a fuller life because of the kind and consistent care received from MCPN providers.
乐动体育官方网站“Her doctors would watch her insulin levels, and she would come home and tell us her success stories after the appointments,” Jennifer said.
But Jean wasn’t the only one in the family to receive care at MCPN. In 2016, Jennifer, too became a MCPN patient, after she and her husband, Johnny, got pregnant. Even though Jennifer had private insurance through her employer, she elected to receive prenatal care at MCPN.
乐动体育官方网站“I come from humble beginnings. I didn’t have health insurance [growing up]. When I was in college, sometimes if I got sick, I would go on campus to school. But other than that, healthcare wasn’t something that I knew about or was familiar with,” she shared. “I never had a primary care physician in my entire life.”
Sadly, her midwife, Jane, would reveal that she had miscarried the baby. Jane shared with Jennifer that 1 in 4 pregnancies end in miscarriage, a reality that surprised Jennifer. She was also surprised by the compassionate follow-up resources she received from her providers.
In 2017, Jennifer scheduled an appointment at Jefferson Family Health Services Center (JFHSC) to meet again with Jane and her team of technicians. Although Jennifer was nervous about this second pregnancy, she was comforted by the warm customer service she received.
“You walk in the door, everyone says hello to you. It’s easy. You go in, they tell you what they need from you,” she said. “Before you leave, they set up your next appointment for you. While you’re there, they will have a dentist come in…you’ll talk to someone about mental health, so that you see these faces even before you think you might need them.”
乐动体育官方网站Jennifer appreciated the convenience of being able to do all of her testing in one facility. At one point in her pregnancy, she had a crown fall off her tooth. She mentioned this to Jane, her midwife, and by the next morning, she had an appointment set up with a MCPN dentist. The care she received was, “all encompassing. A 360.”
乐动体育官方网站As the pregnancy advanced, Jane introduced Jennifer to MaryAnn, her future pediatric provider. This introduction meant a lot to Jennifer, as seeing familiar faces and how seamless the transition went continued to ease her nerves as she battled preeclampsia.
“My doctor knows who I am. She always asked questions, I mean, she even hugged me before she went on vacation,” Jennifer laughed. “Those details matter. She’s knowledgeable… I always felt comfortable and wasn’t scared to talk to them or be real.”
In her last appointment, she was sent to deliver at due to her preeclampsia. Jennifer was pleased with the continuous transition between the two providers, and on August 3rd, 2018, baby Kennedy greeted the world ten days early.
Jennifer wants everyone that is in her and her mom’s shoes to know about the ease and convenience in which they can receive quality healthcare services, even without insurance. “Knowing that she gets all of the medicines she needs, I’m going to have my mom longer. I get that, and my baby too, because she is so well taken care of,” Jennifer said.
乐动体育官方网站“I don’t think that healthcare should be a privilege. It is a right,” she added.
乐动体育官方网站As Jean and Jennifer reflected on the impact MCPN has had on their lives, Jean shared, “When you actually experience it, and see…the high level quality I expect, not only for everyday people, but for my children and my children’s children, it makes me very proud of this organization.”
Jean Sisneros is the chair of the board for 2018-2019 year.